Title: Not starter [Print this page] Author: Giancarlo Time: 2019-7-31 15:32 Title: Not starter My 2D42 oscilloscope after I used it on the notebook usb it turns on but quickly erases the screen, his system does not start. what could have happened? Author: amy Time: 2019-8-1 08:34
Please give us a video to study. Author: Giancarlo Time: 2019-8-1 09:14 https://drive.google.com/file/d/ ... 8D/view?usp=sharing Author: OASJ2YSeeEhBQo1 Time: 2019-8-1 11:58
Just out of curiosity, what where you measuring with the scope when it was connected to the USB? Author: Giancarlo Time: 2019-8-1 12:10
the dc level of a 9v battery Author: Giancarlo Time: 2019-8-1 12:11
do you know what might have happened? Author: amy Time: 2019-8-1 16:47
Please send a message to me caiyijun@hantek.com Author: OASJ2YSeeEhBQo1 Time: 2019-8-1 23:12
Hard to say for sure. If you have the option, return it for the seller and get a new one in exchange. If that is not an option, then send an e-mail to Hantek's support and wait a few days for a response.
And finally I would open up the device and check the power supply rails, luckily it will be just a busted voltage regulator that can be easily replaced.
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