Electronic Engineer Discuss

Title: DSO4102C Windows 10 [Print this page]

Author: ying Time: 2019-5-23 14:28
Title: DSO4102C Windows 10
Customer Consalotion

Hello. I purchased through Aliexpress Hantek DSO4102C oscilloscope.I have updated the firmware and software from your site, but with Windows 10 64 bit, the PC software does not work.how can I solve this problem?is this oscilloscope compatible with Windows 10?Thanks, greetings from Italy.

Author: ying Time: 2019-5-23 14:32
Reply

Please download the latest driver from the website: http://www.hantek.com/en/ProductDetail_3_4163.html

Then click right mouse "My Computer->Device Manager" to update it.

Author: venturafvj Time: 2019-5-23 19:11
For me only works what is here: https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&highlight=Driver&mobile=2

Author: pcactiva Time: 2019-6-18 09:20
Hello, I recently bought a dso4104c hantek, I have a similar problem, perform firmware update (dso4kb_20190326.upk), I want to link it to the pc with win10, it does not recognize the usb of the oscilloscope, indicate the procedure to solve the problem, greetings

Author: Han Time: 2019-6-18 10:38
Did you install the driver?is your device recognized as unknown device?

Author: pcactiva Time: 2019-6-19 09:09
Hi no! to your questions, the pc does not recognize the oscilloscope as an unknown device, therefore I can not install the drivers, I changed the usb cable and also another PC, the result is the same.

Author: pcactiva Time: 2019-6-25 05:31
Do you have any news?

Author: amy Time: 2019-6-26 09:11
When you connect the scope to your computer, is there any new device in the device manager?
Please upload a screenshot to study.

Author: pcactiva Time: 2019-7-1 08:29
Solve the problem by installing the windows 10 again, it works fine, thank you very much.

Author: QuasiHan Time: 2020-7-14 22:19
Hello, I have just purchased the DSO4102c and I am having the same trouble as above. I have tried re-installing drivers, software and certificates but TTScope cannot see the oscilloscope. I have Windows 10 Pro Version 1909. Can you please help?

Author: wangshuang Time: 2020-7-15 08:55

QuasiHan replied at 2020-7-14 22:19
Hello, I have just purchased the DSO4102c and I am having the same trouble as above. I have tried ...

Please try to update the driver, click right mouse "My Computer->Device Manager".
Driver address:
http://hantek.com.cn/products/detail/4163

Author: QuasiHan Time: 2020-7-15 22:20
Hi wangshuang, thank you for getting back to me. I have tried uninstalling the driver several times and reinstalling the driver several times now with no luck. I have also removed and reinstalled the software again with no luck. Device manager shows an error.

Author: wangshuang Time: 2020-7-20 14:21

QuasiHan replied at 2020-7-15 22:20
Hi wangshuang, thank you for getting back to me. I have tried uninstalling the driver several times ...

Please uninstall and reinstall the driver.
Operation guidance:https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&extra=

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