Nick-123 Publish time 2024-3-31 15:56:38

DSO4104C does not boot - stuck on QR code screen

Dear Sirs,

I need your kind help with DSO4104C oscilloscope (brand new, not used) that cannot boot up and stucks on the QR code screen.

Already published instructions from the thread


https://www.eediscuss.com/forum.php?mod=viewthread&tid=14831&fromuid=26055
did not help and the situation is a loop without exit. This is a serial number of the device, please provide instructions on how to manage this situation


CN2216002008167
Thank you.




ying Publish time 2024-4-17 13:48:35




Please try to recovery system for your device.

khanzain Publish time 2024-4-24 14:40:39

The DSO4104C oscilloscope stuck on the QR code screen, is likely experiencing a firmware issue. Follow the instructions provided in this thread:to reset the device and resolve the booting problem. If the issue persists, contact the manufacturer's support for further assistance.
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