DSO4104C does not boot - stuck on QR code screen

Nick-123

Dear Sirs,

I need your kind help with DSO4104C oscilloscope (brand new, not used) that cannot boot up and stucks on the QR code screen.

Already published instructions from the thread

1. https://www.eediscuss.com/forum.php?mod=viewthread&tid=14831&fromuid=26055

复制代码

did not help and the situation is a loop without exit. This is a serial number of the device, please provide instructions on how to manage this situation


CN2216002008167
Thank you.

ying

Please try to recovery system for your device.

khanzain

The DSO4104C oscilloscope stuck on the QR code screen, is likely experiencing a firmware issue. Follow the instructions provided in this thread:  to reset the device and resolve the booting problem. If the issue persists, contact the manufacturer's support for further assistance.