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Hantek 6000 DDS Error (Software)

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Post time 2017-12-14 09:55:07 | Show all posts |Read mode
Has anyone seen this issue before with ver 2.1.34 ?    Version 2.1.31 doesn't have the same issue.   FFT doesn't work correctly on ver 2.1.31 so I've resorted to using two versions.    I've tried uninstalling everything,   reinstalling,  changed folder permissions,  etc.   The problem occurs when the DDS is turned on and each time after any action,  so clicking on just about anything on the DDS tab throws this error.





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Post time 2017-12-15 10:07:05 | Show all posts



Sir, about this problem,please give me a short video how to occur to study. Thanks.
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 Author| Post time 2017-12-15 13:07:29 | Show all posts
Please see this link to download a movie file showing the issue.   Let me know if your unable to view this for some reason.  

Thanks,  Jeff

DDS Error Movie

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Post time 2017-12-15 16:58:15 | Show all posts
Codebest replied at 2017-12-15 13:07
Please see this link to download a movie file showing the issue.   Let me know if your unable to vie ...

Sorry, I can't open the video.

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 Author| Post time 2017-12-15 20:59:07 | Show all posts
Ok,  I'll create a video in a different format.
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 Author| Post time 2017-12-15 22:25:31 | Show all posts
Give this video a try,  it's in AVI format.

DDS Error AVI

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 Author| Post time 2017-12-19 11:57:22 | Show all posts
So any ideas on this problem ?      Version 2.1.31 doesn't have the issue,  it's only the latest 2.1.34 that does.  
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Post time 2017-12-20 08:57:00 | Show all posts
Codebest replied at 2017-12-19 11:57
So any ideas on this problem ?      Version 2.1.31 doesn't have the issue,  it's only the latest 2.1 ...

Sir, please send a message to mey email caiyijun@hantek.com
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 Author| Post time 2017-12-20 11:57:14 | Show all posts
Thanks for that.   

I found another issue with the DDS.  

If you turn on the DDS enter a frequency over 200 Khz and click Arb you get the correct signal.   If you then click Sine you'll get a sine-wave that is the frequency you set times itself divided by 100.   So if you set 300 khz , click Arb you will get a 300 khz signal,  if you then click on Sine you get a 900 khz signal (300 x (300/100))  So 300 x 3.   If you set 500 Khz click Arb and then click sine you end up with a 2500 Khz signal  (500 x 5).  

So issue only appears to happen over 200 Khz.   This is really easy to reproduce.   
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Post time 2017-12-22 15:18:06 | Show all posts
Codebest replied at 2017-12-20 11:57
Thanks for that.   

I found another issue with the DDS.  

Sir, our engineer is modifying. I will reply you next week, please wait for a while.
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