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FIRMWARE UPDATE DSO8202E

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Post time 2017-12-8 00:43:30 | Show all posts Reply Awards |Descending |Read mode
IS THERE A NEW UPDAT FIRMWARE FOR MY DSO8202E AND NEW DRIVER SOFTWARE FOR WINDOWS 10, (V2.4) IS NOT WORKING ON MY HP SPECTRE PC

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 Author| Post time 2017-12-9 00:45:05 | Show all posts
SIR ,MY PC SHOWS THE CODE 52 , AFTHER  THE DOWNLOAD OF THE DRIVER

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 Author| Post time 2017-12-9 15:13:40 | Show all posts
problem solved. moved digiital sign driver

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 Author| Post time 2017-12-9 17:17:51 | Show all posts
Dear sir,
DMM Mode risistance and capacitance is not working on my new scope DSO8202E. Scope comunication with my pc also  the range of risistance and capacitance is  wrong in auto and manual mode !
i made a new firmware update from the Hantek site (latest firmware DSO 8202E).
IT displays firmware update failed error OXF9   Existing  version is higher than you want to upgrate to  ?????
Hantek says its the latest firmware ???


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 Author| Post time 2017-12-12 02:00:03 | Show all posts
hi, some foto"s of the DMM Mode problems.

resistance input DMM not connectet ! in auto range mode and  manual mode 3,979 K/Ohm  and not 100 MOhm or higher! also not working.
capacitance   input DMM   not working!
voltage AC  on pc   K/VOLTS, on DMM VOLTS
Current AC   on pc  K/AMP ,on  DMM AMPS
Best regards.
frank

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 Author| Post time 2017-12-12 23:32:05 | Show all posts
I WILL TRY TO CONTACT THE SELLER IN CHINA TOOLS FACTORY STORE  (ALIBABA SELLER).
I HOPE THAT THIS IS AN OFFICIAL DEALER OF HANTEK   

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 Author| Post time 2017-12-14 14:45:03 | Show all posts
Hi Sir,

Seller factory tools company will not solve the problems ,and ask me to contact hantek engineers.

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 Author| Post time 2017-12-18 14:46:35 | Show all posts
Is tools factory store on Aliexpress a official dealer of hantek  scopes !!

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 Author| Post time 2017-12-19 15:45:24 | Show all posts
Hi,

COMMUNICATION IS VERY DIFFICULT with this company.

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 Author| Post time 2017-12-19 15:49:51 | Show all posts
is it possible to send the faulty scope directly to the factory for repair?
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