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Hantek 6022BE software will not install in Windows 7

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Post time 2017-10-26 09:14:39 | Show all posts |Read mode
As I say in the title, Hantek 6022BE software will not install in Windows 7.  INstall process executes, progress bar runs but will not complete the install.  Program Files directory is created with files but no executable.  I have downloaded the latest software from the site and rebooted and tried again.


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Post time 2017-10-26 14:17:12 | Show all posts
Dear sir,the software directory should contain such files as below after normal install,pls check your directory if some files are missing.In addition,you can try the installation on another PC  to eliminate system faults.

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 Author| Post time 2017-10-29 04:34:10 | Show all posts
Thanks for the reply.  Unfortunately it does not contain all those files (especially the .exe).  After contacting Hantek support, they suggested using the installed directory from an XP machine and moving that over to Windows 7.  That fixed the issue and the scope runs correctly on Windows 7.  So, it appears that the install program does not run correctly on Windows 7.  And this is a fully patched Windows 7 professional install for Win 7.
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