Hantek 6022BE crashes in the xy mode

M.Mio

Hello,
i have similar Problems with my 6022 BL, when i select anything in the Control window the scope crashes and will restart.
This Problem is not everytime, when i select for example time/div 20ms the scope will restart
but when i select the same in the Main Menu on top it works,
When i select the TriggerVoltage it come the same Problem.
I have installed  the 1.05 Version from the offical Site and the Driver from here
http://eediscuss.com/forum.php?m ... tid=9137&extra=
for Win 10 Professional.
Do you have a Software that works correctly?
Best Regards
Michael M.

amy

M.Mio replied at 2017-11-17 04:34
Hello,
i have similar Problems with my 6022 BL, when i select anything in the Control window the sco ...

Sir, what is the model of your scope?
And when did you download the software? The software is updated at present.
Please download again to test.
http://hantek.com/en/ProductDetail_2_31.html   or http://hantek.com/en/ProductDetail_2_153.html
If the problem exists, please give us a video to study.

M.Mio

Hello, ich have download and install the Software but the Problem is the same.
in the Video you can see the Problem.

M.Mio

i dont can upload the Videofile, what Format i Need?
Thanks

M.Mio

https://youtu.be/XNCKCQvm9Ho

amy

M.Mio replied at 2017-11-19 21:36
https://youtu.be/XNCKCQvm9Ho

Sir, I will reply you after test, please wait for a while.

M.Mio

Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.
Thanks

amy

M.Mio replied at 2017-11-23 19:26
Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.

Sir, sorry,we haven't reappeared the problem.
It's going to take a while.

asarom

Hello, I also have this issue. Please advise. thank you.

amy

asarom replied at 2017-12-12 11:17
Hello, I also have this issue. Please advise. thank you.

Sir, please give a message to me caiyijun@hantek.com.
We have a test version.