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Hantek 6022BE crashes in the xy mode

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Post time 2017-10-11 17:39:12 | Show all posts |Read mode
Hi, I recentlybought a Hantek 6022BE. The oscilloscope works, but when I switch to the XYmode, the software crashes. What can be the cause?

Win 10 Home 64Bit
Hantek6022BE Ver 1.0.5
Hantek6022BE DRIVER 2



Kind regards

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Post time 2017-10-11 23:18:34 | Show all posts
Dear sir,the crash may due to some win system problems,pls reboot your PC and try it again.If it does not work,pls reinstall the driver & the software.
Best regars.

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 Author| Post time 2017-10-12 15:21:29 | Show all posts
Hi, I have now reinstalled the driver and the software, but the problem is still there. Do they have a different solution?
Best regards

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Post time 2017-10-13 10:10:58 | Show all posts
spidernet replied at 2017-10-12 15:21
Hi, I have now reinstalled the driver and the software, but the problem is still there. Do they have ...

Sir, please download the latest software on our official website: http://hantek.com/en/ProductDetail_2_31.html
The version is still 1.0.5.

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 Author| Post time 2017-10-14 16:54:31 | Show all posts
Edited by spidernet at 2017-10-14 16:59

Hello, the version 1.0.5 I have already installed.






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Post time 2017-10-16 09:02:06 | Show all posts
i have the same problem too .

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Post time 2017-10-16 11:25:22 | Show all posts
Please downlaod the softwate in this link: http://hantek.com/en/ProductDetail_2_31.html
And install again.

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 Author| Post time 2017-10-17 03:54:56 | Show all posts
The error remains. Is there a difference between the download area and the OneDrive folder?

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Post time 2017-10-17 14:43:54 | Show all posts
spidernet replied at 2017-10-17 03:54
The error remains. Is there a difference between the download area and the OneDrive folder?

Sir, please send a message to me  caiyijun@hantek.com

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Post time 2017-10-17 23:27:54 | Show all posts
i can solve it  try my solution i use driver for window 10 from this post http://eediscuss.com/forum.php?m ... tid=6991&extra=
and i use software ver 1.0.4 from this https://onedrive.live.com/?id=6C ... id=6C60A056648D9011
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