Hantek 6022BE crashes in the xy mode

spidernet · Post time 2017-10-11 17:39:12

Hi, I recentlybought a Hantek 6022BE. The oscilloscope works, but when I switch to the XYmode, the software crashes. What can be the cause?

Win 10 Home 64Bit

Hantek6022BE Ver 1.0.5

Hantek6022BE DRIVER 2

Kind regards

amy · Post time 2017-12-12 17:04:22

asarom replied at 2017-12-12 11:17
Hello, I also have this issue. Please advise. thank you.

Sir, please give a message to me caiyijun@hantek.com.
We have a test version.

asarom · Post time 2017-12-12 11:17:06

Hello, I also have this issue. Please advise. thank you.

amy · Post time 2017-11-24 09:21:44

M.Mio replied at 2017-11-23 19:26
Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.

Sir, sorry,we haven't reappeared the problem.
It's going to take a while.

M.Mio · Post time 2017-11-23 19:26:00

Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.
Thanks

amy · Post time 2017-11-20 17:04:41

M.Mio replied at 2017-11-19 21:36
https://youtu.be/XNCKCQvm9Ho

Sir, I will reply you after test, please wait for a while.

M.Mio · Post time 2017-11-19 21:36:57

M.Mio · Post time 2017-11-19 20:09:20

i dont can upload the Videofile, what Format i Need?
Thanks

M.Mio · Post time 2017-11-19 19:55:48

Hello, ich have download and install the Software but the Problem is the same.
in the Video you can see the Problem.

amy · Post time 2017-11-17 16:58:34

M.Mio replied at 2017-11-17 04:34
Hello,
i have similar Problems with my 6022 BL, when i select anything in the Control window the sco ...

Sir, what is the model of your scope?
And when did you download the software? The software is updated at present.
Please download again to test.
http://hantek.com/en/ProductDetail_2_31.html or http://hantek.com/en/ProductDetail_2_153.html
If the problem exists, please give us a video to study.