Hantek DSO5102P self calibration failure

HantekMaster

Hello there,

I bought a DSO5102P that came with firmware 3.40.0(161227.0) and tried to do a self calibration. I 've got the following error message at step 29/38: Self calibration failed, error: 0x10802

I upgraded the firmware to the latest version 3.40.0(170318.0) and getting the same error message.

HW version: 1010xffff8108

Any idea what the problem could be?

Thanks

HantekMaster

Thank you Amy for the fast response.