DSO 2D10 Issue with memory depth higher 40k

Poogo

My Hantek DSO2D10 at memory depths over 40k shows noise/interference. A similar problem has been described here https://www.eediscuss.com/forum. ... page%3D1&page=1
and has been fixed with new firmware.
But I have an earlier revision of hardware (I use FW 3102) and there was no fix for it.
The last update for the earlier hardware revision (FW 3102) was released in 2021 and there have been no new updates since then. The problem with memory depths over 40k exists and would very much like to fix it. A video demonstrating the problem can be found here:
https://cloud.mail.ru/public/KCSz/hF7D1RnP6
A photo of the problem:
https://cloud.mail.ru/public/raci/GEHVN189B
https://cloud.mail.ru/public/7HfD/v6iz9mYPx

Jing

Reply

Please download the latest upgrade package to update your machine on the official website.
https://hantek.com/products/detail/17182

Poogo

I have updated the firmware to the one you recommended, the FW version is now 3209 and I cannot calibrate the device. I keep getting error 511d1. From the beginning, I had FW3102 installed and the firmware you recommended is not compatible with my device.