Customer consultation
I have some questions: - How long is the warranty?
- The USB stick plug is very sensitive to contact. Sometimes it works, sometimes not. What do you suggest?
- The device turns off 2:30 min after start-up. In Utility à Shutdown is Action PowerOff and Time 999999 Min. Netsupply is charging the device. How to correct the behaviour?
- After the PowerOff I can not restart the device immediately. I have to wait some minutes. How to correct it?
- Why do the menues dissapear after some seconds? Even the MEAS menu disappears. How to correct the behaviour?
- How can I convert hws-File into jpegs or bmp formats?
- How can I directly save plots in jpg or bmp formats?
System Information Model DS1062B SW Version 2.01.1 (after FW Update 190806.0 170821.0) HW Version 1002.10x555583e9 Serial# DS00514197 Boot Count after FW Update 0 64 Upgrade Log 0
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