Electronic Engineer Discuss

Title: DSO5072P Error: Fpga version does not math with the app!! [Print this page]

Author: DaNetUg Time: 2017-10-21 04:57
Title: DSO5072P Error: Fpga version does not math with the app!!
The model of 2009. The error appeared a month ago. When turned on, enters this state and does not respond to buttons. Tried to update via USB but does not want to. I do not know what to do. Help to fix the problem. Thanks in advance.[attach]1738[/attach]

Author: amy Time: 2017-10-23 16:27
Sir, the hardware should be out of order.
Please contact your seller to repair.

Author: DaNetUg Time: 2017-10-26 01:07
The oscilloscope worked well until recently. A month ago this mistake began to appear. Now the error is always there. It was bought 4 years ago and I can not find this seller anymore. I need only a technical solution.

Author: DaNetUg Time: 2017-10-26 01:11
From the forum I realized that this is a software error.
http://www.eevblog.com/forum/tes ... z-bw-for-free/1850/
But first I need to get out of this state

Author: DaNetUg Time: 2017-10-26 23:55
Can there be any combination of buttons for reset?

Author: amy Time: 2017-10-27 11:22
Do you have abnormal upgrades? For example, upgrade the firmware with an unofficial upgrade package.

If so, that may be the fault of the program.

If not, that may be a crystal oscillator fault. The model of the crystal oscillator is O7050100MEDA4SC.
Please replace it to try.
[attach]1746[/attach]

Author: DaNetUg Time: 2017-10-29 01:35
Edited by DaNetUg at 2017-10-29 01:42

Thank you for helping me with my problem.

Do you have abnormal upgrades?

I can not update anything because there is no way out of this state. From the beginning of the power-up, the Oscilloscope does not respond to the buttons.

If not, that may be a crystal oscillator fault.

I do not see the generation, because my other oscillograph is also up to 70 megahertz. Maybe there is this problem
C:\Users\Anatoly\Desktop\hant.jpg

Author: amy Time: 2017-11-1 13:54

DaNetUg replied at 2017-10-29 01:35
Thank you for helping me with my problem.
I can not update anything because there is no ...

Please try to replace it.
Any further discussion, please let me know.

Author: DaNetUg Time: 2017-11-4 15:51
Oh sure. I already ordered a resonator. I will report the results when I replace it

Author: DaNetUg Time: 2017-11-14 03:07
I got quartz. I replaced it, but the problem did not go away.

Author: amy Time: 2017-11-14 10:39

DaNetUg replied at 2017-11-14 03:07
I got quartz. I replaced it, but the problem did not go away.

Sir, sorry, I'm not sure where else of the hardware is the problem.
Please contact your seller to return factory for repair.

Author: DaNetUg Time: 2017-11-15 02:14
Dear Amy.! Please read your own messages as they were before.

Author: amy Time: 2017-11-15 08:55

DaNetUg replied at 2017-11-15 02:14
Dear Amy.! Please read your own messages as they were before.

Sorry, I can't understand what you mean.

Author: DaNetUg Time: 2017-11-16 06:14

Sir, the hardware should be out of order.
Please contact your seller to repair.

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Author: Riewa Time: 2021-2-25 02:58
I had the same problem with DSO5202P! Fixed reboot via F2.

Author: sman944 Time: 2021-9-27 07:48

Riewa replied at 2021-2-25 02:58
I had the same problem with DSO5202P! Fixed reboot via F2.

Hi,
I have the same problem. (DS5102P)
would you explain how to boot with F2 ?
Thanks

Author: Jing Time: 2021-9-27 08:19
Edited by Jing at 2021-9-27 08:24

sman944 replied at 2021-9-27 07:48
Hi,
I have the same problem. (DS5102P)
would you explain how to boot with F2 ?

Mail reply
wangjing@hantek.com

Author: dekabr24121976 Time: 2022-1-5 00:00
У меня такая же проблема . Подскажите как по F2

Author: wangshuang Time: 2022-1-5 15:56

dekabr24121976 replied at 2022-1-5 00:00
У меня такая же проблема . Подскажите как по F2

You can refer to this post:
https://www.eediscuss.com/forum. ... amp;extra=page%3D10

Author: dekabr24121976 Time: 2022-1-6 01:56
Спасибо. Но у меня не работают кнопки. У меня на экране ошибка (Error: Fpga version does not math with the app!!!).

Author: wangshuang Time: 2022-1-6 10:27

dekabr24121976 replied at 2022-1-6 01:56
Спасибо. Но у меня не работают кнопки. У меня на экране ...

Please contact the seller for repair.

Author: dekabr24121976 Time: 2022-1-9 13:05
Сервисный центр не отвечает.

Author: dekabr24121976 Time: 2022-1-12 12:54

Подскажите у вас получилось починить ???

Author: wangshuang Time: 2022-1-14 10:03

dekabr24121976 replied at 2022-1-12 12:54
Подскажите у вас получилось починить ???

You can refer to the method upstairs to try to troubleshoot, if the problem still exists, please contact the seller for repair.

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