Electronic Engineer Discuss

Title: Hantek 6022BE crashes in the xy mode [Print this page]

Author: spidernet    Time: 2017-10-11 17:39
Title: Hantek 6022BE crashes in the xy mode
Hi, I recentlybought a Hantek 6022BE. The oscilloscope works, but when I switch to the XYmode, the software crashes. What can be the cause?

Win 10 Home 64Bit
Hantek6022BE Ver 1.0.5
Hantek6022BE DRIVER 2

[attach]1721[/attach]

Kind regards

Author: fisher    Time: 2017-10-11 23:18
Note: The author has been banned or deleted.
Author: spidernet    Time: 2017-10-12 15:21
Hi, I have now reinstalled the driver and the software, but the problem is still there. Do they have a different solution?
Best regards

Author: amy    Time: 2017-10-13 10:10
spidernet replied at 2017-10-12 15:21
Hi, I have now reinstalled the driver and the software, but the problem is still there. Do they have ...

Sir, please download the latest software on our official website: http://hantek.com/en/ProductDetail_2_31.html
The version is still 1.0.5.

Author: spidernet    Time: 2017-10-14 16:54
Edited by spidernet at 2017-10-14 16:59

Hello, the version 1.0.5 I have already installed.

[attach]1722[/attach]






Author: golfjucgadif    Time: 2017-10-16 09:02
i have the same problem too .

Author: amy    Time: 2017-10-16 11:25
Please downlaod the softwate in this link: http://hantek.com/en/ProductDetail_2_31.html
And install again.

Author: spidernet    Time: 2017-10-17 03:54
The error remains. Is there a difference between the download area and the OneDrive folder?

Author: amy    Time: 2017-10-17 14:43
spidernet replied at 2017-10-17 03:54
The error remains. Is there a difference between the download area and the OneDrive folder?

Sir, please send a message to me  caiyijun@hantek.com

Author: golfjucgadif    Time: 2017-10-17 23:27
i can solve it  try my solution i use driver for window 10 from this post http://eediscuss.com/forum.php?m ... tid=6991&extra=
and i use software ver 1.0.4 from this https://onedrive.live.com/?id=6C ... id=6C60A056648D9011

Author: M.Mio    Time: 2017-11-17 04:34
Hello,
i have similar Problems with my 6022 BL, when i select anything in the Control window the scope crashes and will restart.
This Problem is not everytime, when i select for example time/div 20ms the scope will restart
but when i select the same in the Main Menu on top it works,
When i select the TriggerVoltage it come the same Problem.
I have installed  the 1.05 Version from the offical Site and the Driver from here
http://eediscuss.com/forum.php?m ... tid=9137&extra=
for Win 10 Professional.
Do you have a Software that works correctly?
Best Regards
Michael M.





Author: amy    Time: 2017-11-17 16:58
M.Mio replied at 2017-11-17 04:34
Hello,
i have similar Problems with my 6022 BL, when i select anything in the Control window the sco ...

Sir, what is the model of your scope?
And when did you download the software? The software is updated at present.
Please download again to test.
http://hantek.com/en/ProductDetail_2_31.html   or http://hantek.com/en/ProductDetail_2_153.html
If the problem exists, please give us a video to study.

Author: M.Mio    Time: 2017-11-19 19:55
Hello, ich have download and install the Software but the Problem is the same.
in the Video you can see the Problem.


Author: M.Mio    Time: 2017-11-19 20:09
i dont can upload the Videofile, what Format i Need?
Thanks

Author: M.Mio    Time: 2017-11-19 21:36
https://youtu.be/XNCKCQvm9Ho


Author: amy    Time: 2017-11-20 17:04
M.Mio replied at 2017-11-19 21:36
https://youtu.be/XNCKCQvm9Ho

Sir, I will reply you after test, please wait for a while.

Author: M.Mio    Time: 2017-11-23 19:26
Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.
Thanks


Author: amy    Time: 2017-11-24 09:21
M.Mio replied at 2017-11-23 19:26
Hello Amy,
do you have a solution for my Problems?
i dont can work with this Bugs.

Sir, sorry,we haven't reappeared the problem.
It's going to take a while.

Author: asarom    Time: 2017-12-12 11:17
Hello, I also have this issue. Please advise. thank you.

Author: amy    Time: 2017-12-12 17:04
asarom replied at 2017-12-12 11:17
Hello, I also have this issue. Please advise. thank you.

Sir, please give a message to me caiyijun@hantek.com.
We have a test version.





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