Title: Does Hantek do Any repair at All....????? [Print this page] Author: eediscuss@epko. Time: 2017-2-4 03:37 Title: Does Hantek do Any repair at All....????? Is Hantek aftersales realy so bad? Is am trying to get my scope repaired, for almost a year...... Do not answer with "contact seller" or whatever is the problemen or send a mail to service@hantek.com.cn........ Nobody is responding!
1) please give me a contact who will respond.
Author: amy Time: 2017-2-6 10:21 Edited by amy at 2017-2-6 10:22
Sir, We had a China new year, and we had reply you via email.
I am gettng worried. I send my DSO as you requested, i got a comfirmation that the DSO has arrived at your servicecenter.
What is the status of my repair after 4 months of communicating? do you have a track and trace number?
Sorry to inform that the agency didn't sell our products already.
We can repair it free of charge but you need pay all the freight from China to you.
If you agree, please send it to following address:
Attn: Zhao Shilong(赵士龙)
Qingdao Hantek Electronic Co., Ltd
Add: 2/F., Zone D2, No.112Keyuan Longitude 7th Road, Qingdao City, Shandong Province, China 266101
Tel: +86-532-88703687-611
Note: Please don't send it by Post Office because it may be detained by custom and pay high custom tax.
Please declare value of the device $30 dollars or lower to aviod high custom tax.
Please remove the bttaery to declare the freight.
Any further discussion, please let me know.
Best Regard,
Amy Cai
Qingdao Hantek Electronic Co., Ltd
Add: 2/F., Zone D2, No.112 Keyuan Longitude 7th Road,
Qingdao City, Shandong Province, China 266101
Tel: +86-532-88703687-635
Fax: +86-532-88705691
Email: caiyijun@hantek.com
Website: www.hantek.com
delivered to HANTEK.jpg (81.87 KB, Downloads: 0)
Delivered to HANTEK
Delivered to HANTEK
serialnumber: DSO0804204 Author: amy Time: 2017-4-11 07:59
Sir, your scope has be repaired. I have replyed you via email.
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