Wiesinger10 Publish time 2016-11-9 04:38:45

Hantek DSO3254A lose connection after every 17-18 minutes

Edited by Wiesinger10 at 2016-11-10 06:01

Hi,

you can download a movie(.MP4) under the link below, which shows the problem: every 17-18 minutes the Oszilloscope lose the connection (sometimes it restart by itself and reconnect with the
Oscilloscope-programm, in the other cases i have to unplug the power connection of the Oscilliscope and plug it in again to get a new connection with the Oscilloscope-
programm!

You can see in that movie, if the problem occurs, the light intensity of the status LEDs will be weaker!

Furthermore I add some screenshots, which shows the Firmware-Version of the programms!

You can see the movie and the pictures under these link:
https://www.dropbox.com/sh/bo8g3 ... k42exURl39Hssa?dl=0



I hope you can help me!
Thank You!

best regards
Manuel Wiesinger




amy Publish time 2016-11-11 08:12:09




Our engineer is modifying this bug, please wait for a while.

Wiesinger10 Publish time 2016-11-15 01:20:56

amy replied at 2016-11-11 08:12
Our engineer is modifying this bug, please wait for a while.

ok, thank you
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