Jing Publish time 2023-3-10 09:50:59

TO1000

Customer consultation

I have recently purchased the above oscilloscope, I have tried updating the firmware but it does not seem to recognise the USB ? I am connecting to the USB B connection using a USB stick with the firmware downloaded from your website but does not recognise the USB – please assist.

Jing Publish time 2023-3-10 09:56:15




Reply

You can visit the following link to see the format requirements of the USB flash drive.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=14945&highlight=USB
If your USB disk meets the requirements, please provide relevant videos about your problem for our better reference.

AVDiag Publish time 2023-3-23 18:34:28

hello, what program to view the saved waveforms?

Jing Publish time 2023-4-6 16:37:25

AVDiag replied at 2023-3-23 18:34
hello, what program to view the saved waveforms?

Dear Sir，
Are you a TO1000 series machine? You can view the saved waveform in file browsing on the main interface, click the saved waveform, and the waveform will be displayed on the oscilloscope interface.
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